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March 16, 2020

Dear Landlords:

The City of Tucson Housing Authority (HCD) is committed to doing everything we can to ensure the health and well-being of our clients and employees. We want to keep you informed about HCD’s response to the presence in the Pima County of the novel coronavirus known as COVID-19. The following actions are designed to help keep our clients, staff, partners and communities safe.

Staying home if ill

  • HCD has instructed all staff who are ill, or have an ill family member, not to come to work until they have been symptom-free for at least three days.We ask that our clients also stay home if you have any symptoms of being ill like coughing or fever.

    Social distancing

  • HCD is asking residents and landlords to conduct business with HCD by phone or email to reduce opportunities for the virus to spread.
  • HCD is ensuring adequate staffing to respond to an increase in residents or landlords who contact us by phone or email. We are committed to returning calls as soon as possible. Please call: (520) 791-4171 for assistance.
  • Inspectors will be accepting verification of repairs made for inspections. Inspectors have been instructed if the tenant is sick, they should reschedule the inspection.

    Landlord Payments

  • Rent payments will not be disrupted during this situation.Even if our offices are shut down, we will have the capability to process payments remotely.

HCD is currently operating on normal hours and has not closed any of its offices or services. We will notify you if this change. Some meetings, classes, workshops and other activities at HCD locations may be canceled or postponed; please check with the organizers of these activities.

The spread of COVID-19 is a public health issue. To stay informed or ask questions, you should contact the COVID-19 Hotline at 520-626-6016 (local) to reach a health care professional.



Liz Morales

Housing and Community Development Director